Frequently asked questions
What car will come for me?
We provide different types of vehicles depending on the number of passengers. Passenger car up to 4 persons, Minivan for 8 persons or Minibus for 25 persons. Of course we will provide you with more cars of the same type to ensure maximum comfort for you.
Will the driver speak English?
All our drivers speak English. We will be happy to tell you about Prague and answer your questions.
Will I have room for luggage?
Each passenger is allowed to have one large baggage and one small hand baggage. Of course, the driver will help you with loading and unloading luggage.
Can I book a trip now and add a stop later?
Yes it is ok but the driver will charge you an extra 100 CZK for each added stop.
Will the driver ask me to confirm the date and details?
Your driver will meet you at the agreed time and place. If necessary, he will contact you in advance. After a few days before departure you will receive a reminder with the name and telephone number of the driver if you need to contact him.
What is included in the price? Are there additional charges?
The quotation is final and no additional costs will be incurred unless an additional stop is added directly in the car. Please be assured that there will be no surprises or additional charges for Taxi Praga Transfers.
Where does the driver pick us up?
Taxi Praga Transfers offers door-to-door services! Your driver can pick you up at your hotel, apartment or other place you specify. This also applies to the exit point.
What are your cancellation policies?
If you need to cancel or redirect your transfer for any reason, simply call us or send us an email. We understand that anything can happen. However, you must cancel the journey 12 hours until your reserved time. If you do not do this, we are forced to charge you a cancellation fee equal to the transfer price.
If I didn't find the transfer destination, can you bring me there?
If the requested route is not listed on our website, please contact us via e-mail. We will prepare an individual transport offer.
Are our drivers qualified and cars safe?
We always check our drivers for criminality. Every driver is trained and the cars are checked for safety, comfort and reliability. All cars are under 5 years old and are in excellent condition.
Are vehicles non-smoking?
Yes, all our vehicles are non-smoking.
How does booking and payment work?
Simply choose your transfer, fill in the necessary information on our website, select the payment method. It's simple, easy and fun. We pay directly to the driver via credit card or cash.